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Preparing
for Conversations with Dave Ulrich
Knowledge and
Human Resource Management
Dave Ulrich
Professor
of Business, University of Michigan
Ann Arbor, Michigan, U.S.
Introduction
A few years ago
I received a flier advertising a CLO conference in Jacksonville,
Florida, focused on "knowledge management." Since it
was within driving distance of my house and I was curious to
know what chief learning officers thought about KM, I went.
That day, the amount
of KM savvy in that room full of HR and learning professionals
was amazing, impressive (surprising only in that I didn't know
better). Unlike many groups outside our circle, the audience
had a clear understanding of the difference between information
and knowledge management and they were eager to figure out how
CLOs could get in the game.
I wasn't surprised,
though, with the messages from one of the guys at the head of
the class - Dave Ulrich. Even then I knew Dave to be a major
icon in the HR world. Dave's focus wasn't specifically on KM,
but without using the term much he does as much to instill its
principles as any of us. Most importantly he reaches the right
audience -- the people working at the wellhead of knowledge.
Managing the knowledge
resource and the human resource are natural partners whether
connected structurally or collaboratively. We are fortunate to
make that connection here with a two-week email/online conversation
with Dave Ulrich. -- Jerry Ash
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Biography
Dave Ulrich is on
sabbatical from the University of Michigan and currently serves
as president of the Canada Montreal Mission for the Church of
Jesus Christ of Latter-day Saints (July 2002 through July 2005).
He is a professor
of business at the University of Michigan and renowned for his
studies on how organizations build capabilities of speed, learning,
collaboration, accountability, talent, and leadership by leveraging
human resources.
He has helped generate
multiple award-winning data bases that assess alignment between
strategies, human resource practices and HR competencies. 
He has published
over 100 articles and book chapters and 12 books: Human Resource
Value Proposition (June 2005 with Wayne Brockbank) (Harvard),
The Future of Human Resource Management (to appear June
2005 with Michael Losey, Sue Meisinger) (Wiley), Human Resources
Business Process Outsourcing (Ed Lawler, Jac Fitz-enz, James
Madden) (Wiley). 100 Things You Need to Know: To manage people
effectively and to design better people practices (Robert
Eichinger and Michael Lombardo) (Lominger). Competencies for
the New HR (with Wayne Brockbank) (Society for Human Resource
Management); Why the Bottom Line Isn't: How to Build Value
Through People and Organization (with Norm Smallwood) (Wiley),
GE Workout (with Steve Kerr and Ron Ashkenas) (McGraw
Hill), HR Scorecard: Linking People, Strategy, and Performance
(with Brian Becker and Mark Huselid) (Harvard Business Press),
Results Based Leadership: How Leaders Build the Business and
Improve the Bottom Line (with Norm Smallwood and Jack Zenger)
(Harvard Business Press), Learning Capability: Generating
* Generalizing Ideas with Impact (with Arthur Yeung, Mary
Ann Von Glinow, Steve Nason) (Oxford); Tomorrow's (HR) Management
(with Gerry Lake and Mike Losey) (Wiley); Human Resource Champions:
The Next Agenda for Adding Value and Delivering Results (Harvard
Business Press); The Boundaryless Organization: Breaking the
Chains of Organization Structure (with Ron Ashkenas, Steve
Kerr, Todd Jick) (Jossey Bass); The Boundaryless Organization
Field Guide (with Ron Ashkenas, Todd Jick and Katy Paul-Chowdhury.)
(Jossey Bass); Organizational Capability: Competing from the
Inside/Out (with Dale Lake) (Wiley).
He was the editor
of the Human Resource Management Journal (1990-1999),
served on the editorial board of four other Journals; is on the
Board of Directors for Herman Miller; is a Fellow in the National
Academy of Human Resources; and co-founder of the Michigan Human
Resource Partnership.
Honors include:
- 2001: Ranked by
Business Week as #1 management educator and guru
- 2000: George Petitpas
Memorial Award from World Federation of Personnel
Management for lifetime contributions to human resource profession
Listed in Forbes as one of the "world's top five"
business coaches
- 1998: Award for
Professional Excellence for lifetime contributions for intellectual
leadership of the profession from Society for Human Resource
Management; International Association of Corporate and Professional
Recruitment, and Employment Management Association, lifetime
achievement (PRO) award
- 1997: Warner W.
Stockberger Achievement Award. Awarded by International Personnel
Management Association to "recognize an individual in private
or public life who has made a contribution toward improvement
of public personnel management at any level of government"
- 1995: The Pro Meritus
Award from the Employment Management Association for "outstanding
contribution to the human resources field,"
- 1994: Elected Fellow,
National Academy of Human Resources
- 1993: Listed in
Business Week in 1993 as one of the "top ten"
global executive educators
- 1992: Awarded "paper
of the year" award by Human Resource Planning Society
- 1991: Awarded "researcher
of the year" award by Society for Human Resource Management
He has consulted
and done research with over half of the Fortune 200.
Links
- RBL
Inc. www.rbl.net
- New
Book: Why
the Bottom Line ISN'T!: How to Build Value Through People and
Organization
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